Privacy Policy

Overview

Interactive Consultation and Design LLC, doing business as One Source Interactive (“we,” “us,” “our”), respects your privacy. This policy explains what information we collect, how we use it, and your choices — including around our SMS/text messaging program.

Information We Collect

• Contact information you provide directly, such as through a contact form or when you engage with our services (name, business name, email address, phone number).
• Communication content, such as messages exchanged with our AI-powered virtual receptionist on behalf of a business that uses our service.
• Basic usage data collected automatically when you visit our website (e.g., pages viewed, browser type), through standard analytics tools.

How We Use Your Information

We use the information we collect to respond to inquiries, provide and improve our services, communicate about appointments or requests you’ve made, and — only where you’ve consented — send you text messages as described below.

SMS / Text Messaging Program

If you interact with our SMS program (for example, by texting a business’s number that uses our AI receptionist service, or by verbally agreeing to receive a text during a phone call):

• We do not sell, rent, or share your mobile phone number with third parties for their marketing purposes. Your number is used solely to communicate with you as part of the service you engaged with.
• Message frequency varies depending on your interaction (e.g., appointment confirmations, replies to your questions).
• Message and data rates may apply, per your mobile carrier plan.
• You can opt out at any time by replying STOP to any message. Reply HELP for assistance.

Information Sharing

We do not sell your personal information. We may share information with service providers who help us operate (e.g., our SMS/voice platform provider, Twilio) solely to deliver the service — never for those providers’ own marketing use.

Cookies & Analytics

Our website may use cookies or similar technologies to understand how visitors use the site and improve it. You can control cookies through your browser settings.

Data Security

We take reasonable measures to protect the information we collect, though no method of transmission or storage is 100% secure.

Children’s Privacy

Our services are directed at business owners and are not intended for children under 13.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

Questions about this policy? Contact us at info@one-source-interactive.com.